This website consists of a combination of content created by the Complete Hosting Guide, as well as licensed content, content used under fair use provisions of the copyright law, and user generated content.
This page outlines the types of content found on the website, as well as our dispute resolution procedures and your options.
Users are bound by our Member Terms & Conditions to only post content they have a right to post.
Product Names & Logos
All product names mentioned herein are subject to the trademarks and/or trademark rights of their respective owners.
Some content on this website is licensed.
For example, embedded YouTube videos are owned by their creators, but YouTube permits embedding for those videos under their YouTube standard license and other licenses.
User Generated & Guest Post Content
Not all of the content on this website is generated by us. Some of it is generated by our users and guests.
Our terms of service requires that they only post content they own, or have the rights to post. If they are violating those terms, and posting copyrighted material without the owner's permission, we want to hear about it. Let us know so we can help resolve any disputes.
If you own a piece of content, and believe that it should not appear on our website, for whatever reason, we would like to hear from you so that we can resolve the issue. We do our best to follow the laws, but if we, or a member of the website, made a mistake, we want to resolve it.
If content has been posted in error, or by a user violating our terms of service, you have several options on how to resolve any issues:
- Request Removal - You can request the content be removed, if it does not fall under fair use or a license.
- Change the Content - You can request that the content be changed. For example, a description about your company, product or service can be modified to meet your standards.
- Turn the Content into a Teaser - In some cases, we can modify the content so that it only has a snippet of your content, and then links to the content on your website.
- Request Additional Attribution - You can request that we add specific attribution and/or links near your content to give you credit for the work.
- Add a Disclaimer - We can add a disclaimer stating we are using the content under fair use or a license, if the content owner is concerned that it is not clear.
- Request Advertising - You can request that we place advertising near your content, or request we join your affiliate program and start promoting your products & services.
- Request a Licensing Arrangement - If you have specific restrictions or requirements surrounding your content, and none of the options appeal to you, we would be interested in discussing other options.
We will discuss the options with you, and try to come to an agreement on how best to handle the situation.
Additionally, the user who posted the content will be warned, and possibly suspended if they are found violating our terms of service regarding only posting copyrighted materials they do not have a right to post.
Disputing Fair Use & Licensed Content
In cases where the use of a particular piece of content falls under fair use or the person who posted it has a valid license to use it (such as through the YouTube license), technically no law has been violated.
However, since we want to keep good relations with members of our industry, we are open to discussing your concerns about a piece of fair use or licensed content, and will attempt to work with you and will try to alleviate your concerns.
While we prefer to resolve issues like these informally, we will honor any DMCA Takedown requests that are sent, and give the person who posted the content the option to file a Counter Notice (or counterclaim).
There are certain situations that may require special handling or consideration.
In some cases, a piece of content may not have an explicit license attached, but there is an implied permission for others to share it.
For example, an infographic may not specifically state that it is okay to share, but the author's website includes the ability to embed the infographic on another website. Since the author made the ability to embed the infographic available to the user who posted it (and everyone else), we assume the author meant it to be embedded elsewhere.
If you are an owner of a piece of content that gives implied permission to share it elsewhere, and that is not your intent, we recommend removing the ability to embed or share it, and if the item was posted on our website in error, contact us so it can be removed.
Some content is used under the fair use provisions of U.S. copyright law.
For example, when talking about a company or its products & services, it is considered fair use to use their logo, company name or product name when referring to their company, product or service.
Limited quoting of content, with attribution to its source can also be considered fair use as well, especially when used in educational materials.
Items Not Copyrightable
Certain things cannot be copyrighted under the law. For example, ideas, methods, systems and procedures cannot be copyrighted. Nor can commonly known information. Nor can hyperlinks to websites.
For example, step-by step instructions cannot be copyrighted, because it is a method or procedure, however copy and pasting the exact wording of an article from another website could be considered a copyright violation, depending on the exact nature of the situation.
So, step-by-step instructions which were reformatted and rewritten wouldn't be considered a violation of copyright, since methods cannot be copyrighted in the first place.
Ownership or Licensing Disputes
If two people or companies are claiming ownership to the same piece of content, we will work with both claimants to try to resolve the issue. (This typically would be a dispute between someone claiming to be the copyright owner, and someone who posted the content on the website who is also claiming ownership or a license to post it.)
We reserve the right to remove content that is disputed. If one of the claimants requests we keep the content posted, they would need to agree to being responsible for any damages and hold us harmless.
If the two parties cannot come to an agreement, we may request that the party wanting the removal of the content file a DMCA Takedown Request with us, and the party not wanting it removed to file a counterclaim (or Counter Notice) in response. Then if either party wants to pursue it, they can take legal action against each other.
Such DMCA requests can be filed directly with us.
When logged in, use the Contact Us link in the bottom menu. (This link only appears to logged in users to prevent spam.)